News Updates from Grassroots

Acts of Kindness and Generosity Sustain Us

We are thankful for the hundreds of people who have reached out to support Grassroots during a period when the pain and suffering of desperate callers, frightened shelter residents and others in crisis increases every day. We are grateful for:

Intrepid Volunteers Its doors are closed, but the Grassroots Day Resource Center volunteers deliver donated food and other supplies directly to unsheltered people in need, wherever they are. During April, 136 people were served, and 505 bags of supplies – 12,055 food items, 800 bottles of water, 300 masks – were delivered. Check out updated list of needed supplies here.

Concerned Friends The Chinese American Parent Association of Howard County delivered 1,250 face masks, 2,000 exam gloves, 3 gallons of hand sanitizer and a check to Grassroots “to keep your staff healthy and safe.”

Good Food Hometown cooks and donors of restaurant meals have been providing delicious food to staff and shelter residents, filling the daily schedule through May. Food is a bright spot in what can be otherwise bleak days.  The schedule for June is open. Sign up here.

Funders In response to the the COVID-19 outbreak, The Horizon Foundation made a grant to Grassroots to provide temporary housing to homeless individuals and families as a safety measure to ensure social distancing, as well as funding to purchase protective equipment and cleaning supplies for staff. In addition, a coalition of The Horizon Foundation, the Community Foundation of Howard County and the Women’s Giving Circle of Howard County made a grant to Grassroots in HoCoResponse COVID-19 Emergency Funding. Local donors helped fuel the HoCoResponse fund.

Surprises An anonymous donor dropped off a “Hero Box” for Grassroots staff who are working every day to keep people safe and cared for. The box contained Personal Protection Equipment (PPE) including N-95 masks, gloves, surgical aprons, and booties.

Enterprising Youth An Atholton High School student raised funds to purchase meals from local restaurants and have them delivered to Grassroots. In another act of charity, several Scout Troops responded to an emergency call, providing alcohol prep pads and rubbing alcohol to Grassroots to tide it over until the medical supply order arrived.

Saintly Churches While Grassroots was getting its new system of meal preparation going, Grace Community Church provided box meals.  Within hours of learning of pantry needs, St. Louis Catholic Church dropped off every item listed, all packaged in needed reusable grocery bags.

New and Long Time Donors A lot of people have sent their first donation to Grassroots this past couple of months, and many long time donors have made additional contributions.  It is heartwarming to see the outpouring.  It was good for staff morale, provided funding for needed services and helped offset the increased expenses of multiple locations and social distancing. It helped make it possible to do all the extra work we have been doing.


What’s Been Happening

Like everywhere else, Grassroots found April to be a difficult month.  Folks were pushed to the limits of their capacity to handle the strain.

Hotline Calls Over 4,000 calls were received in April, a quarter of which were focused on COVID-19 related anxiety over job loss, financial strain, and parent-child conflicts.

Suicide Prevention The number of suicide-related calls also increased significantly. Isolation impacts depression and anxiety, as does stress about the pandemic.

Substance Use Disorder Job loss, isolation/increased time alone and concerns about health are being identified by callers as triggers for relapse. Callers are struggling to navigate the behavioral health system, which is functioning differently during COVID-19.  Of SUD callers, 36% identify as opioid users, 36% as alcohol users, and 55% as crack cocaine users.

Mobile Crisis Team Typically the police contact the MCT for assistance on calls, but most calls recently have been from family members, over half from those 7-24 years old with the majority being under 17.  On responses, the MCT wore masks and met outside when possible. Conflicts over screen time, school work and chores escalate quickly when people are under stress. The visits have led the MCT to discover families dealing with new mental health symptoms without having current connections with treatment providers.

Suicide Prevention Training Grassroots  is hosting QPR suicide prevention training via online Zoom sessions on Wednesday, May 13, 7-8:30 p.m., and Tuesday, May 19, from 10-11:30 a.m. QPR is a three-step process that anyone can learn to help save a life from suicide. Those trained in QPR are taught to recognize warning signs of a suicide crisis and to question, persuade and refer someone to help. QPR is a basic training designed for individuals who do not have training/experience in suicide prevention. The sessions are free for Howard County residents and workers.  Register at www.grassrootscrisis.org/events/.  For further information, contact Amanda@grassrootscrisis.org.

Fundraisers Cancelled Two major fundraisers for Grassroots, Soup’r Sundae and the Glen Mar Golf Tournament, have been cancelled for this year.  We hope to reschedule for the Spring of 2021. In the meantime, we are relying on our loyal friends and advocates to help offset the losses in expected funding.

Joe Eldred

Director of Homeless Services

Joe Eldred joined Grassroots in 2023 as director of Homeless Services where he oversees the emergency shelter programs and the Grassroots Day Resource Center. He started his career in homeless services nearly 20 years ago, having previously worked in education, after participating in a homeless count in Seattle. He has held every position in affordable housing from Onsite Property Manager to Director of Housing and Property Management.

Over his years, Joe has run all types of housing offerings including those for individuals experiencing homelessness and substance use issues, seniors, farm workers, and those with disabilities and HIV/AIDS. He has also worked with many different types of funding programs including HUD, PRAC 202, PRAC 811, USDA Rural Housing funds and funding services designed to break the cycle of homelessness like Continuum of Care and the Maryland Homelessness Solutions Program. Joe has had the opportunity to see how housing programs differ throughout the country, working in Seattle, Chicago, Harrisburg, PA and Ventura, CA, among others.

Nancy Campbell

Sr. Director of Operations & Corporate Compliance Officer

Nancy Campbell supervises the operations of Grassroots, including HR, finance, emergency shelter, homeless services, case management and facilities. She has more than 30 years of experience in managing organizations’ operations activities, mostly in the human services field. 

Community support is a passion for Nancy. She feels that mental health and homelessness often co-occur, and her goal is to develop strong strategic plans that meet the needs of Grassroots’ clients. She looks to make a difference by effectively working with our programs and staff to explore what we can offer to the community. She pays special focus on efforts that help individuals adjust while in the emergency shelter, as well as those that help them achieve stable housing. Nancy has her PMP, master’s degree in Psychology and MBA, and is currently in school to pursue a Doctorate in Leadership and Organizational Management.

Laura Willemin, LCSW-C

Sr. Director of Clinical and Crisis Services

Laura Willemin oversees all of the clinical and crisis services at Grassroots, including the crisis line, walk-in services, 988 crisis chat and text services, Mobile Crisis Team, substance use disorder program, urgent care mental health services and Outpatient Mental Health Clinic. She joined Grassroots in 2021 having previously served as manager of the Child and Adolescent Mobile Psychiatric Services for the Catholic Charities of the Archdiocese of Washington. She also worked in Prince George’s Child Protective Services, ensuring the safety and wellbeing of children in the community.

Laura’s career has been concentrated in intense, fast-paced, high-acuity, safety-related and high-risk areas of practice. She appreciates the opportunity to support individuals and families during the most difficult or intense circumstances they may experience through the lifespan. She has a bachelor’s and master’s degrees in Social Work and is a licensed clinical social worker (LCSW-C).