Grassroots Volunteer Physician Retires After 20 Years of Service

Dr. Joe Gagliardi led a volunteer staff of 3 doctors and 10 nurses to provide treatment, advice and counseling to the “routinely neglected”

Dr. N. Joseph Gagliardi

Dr. N. Joseph Gagliardi, who served as a dedicated and beloved volunteer physician for Grassroots Crisis Intervention Center since 2004, has retired from practice.

Dr. Gagliardi began his tenure with Grassroots as an “on call” doctor for Cold Weather Shelter clients. In 2008, he started making Saturday visits to the Grassroots Day Resource Center on Route 1. When the Day Resource Center moved to more expansive quarters at the Leola Dorsey Community Resource Center in Jessup, two rooms were dedicated to a clinic. Led by Dr. Gagliardi, a volunteer staff of three doctors and 10 nurses provided treatment, advice and counseling to scores of clients through the years.

“Joe Gagliardi was a singular force in providing comfort and care to a population of people that, for many years, were routinely neglected or disbelieved by the larger medical establishment,” said Day Resource Center Manager Melinda Becker. “He worked tirelessly to establish relationships with specialists so that our clients could receive the services that he could not provide, was available to anyone (client, volunteer, staff person) for advice, treatment, or just to lend an ear, and he was willing to jump in and help wherever he was needed at the Center,” she added.

Grassroots provides 24-hour crisis intervention, suicide prevention, and support to individuals and families with a mental health, substance use or homelessness crisis.

During the last year, Grassroots served 499 people in its shelter programs and 837 individuals at the Grassroots Day Resource Center, handled 58,429 calls to its Hotline, and made 2,324 face-to-face contacts. The Mobile Crisis Team made 1,115 community responses, and 251 clients were enrolled in the Substance Use Treatment program.

Joe Eldred

Director of Homeless Services

Joe Eldred joined Grassroots in 2023 as director of Homeless Services where he oversees the emergency shelter programs and the Grassroots Day Resource Center. He started his career in homeless services nearly 20 years ago, having previously worked in education, after participating in a homeless count in Seattle. He has held every position in affordable housing from Onsite Property Manager to Director of Housing and Property Management.

Over his years, Joe has run all types of housing offerings including those for individuals experiencing homelessness and substance use issues, seniors, farm workers, and those with disabilities and HIV/AIDS. He has also worked with many different types of funding programs including HUD, PRAC 202, PRAC 811, USDA Rural Housing funds and funding services designed to break the cycle of homelessness like Continuum of Care and the Maryland Homelessness Solutions Program. Joe has had the opportunity to see how housing programs differ throughout the country, working in Seattle, Chicago, Harrisburg, PA and Ventura, CA, among others.

Nancy Campbell

Sr. Director of Operations & Corporate Compliance Officer

Nancy Campbell supervises the operations of Grassroots, including HR, finance, emergency shelter, homeless services, case management and facilities. She has more than 30 years of experience in managing organizations’ operations activities, mostly in the human services field. 

Community support is a passion for Nancy. She feels that mental health and homelessness often co-occur, and her goal is to develop strong strategic plans that meet the needs of Grassroots’ clients. She looks to make a difference by effectively working with our programs and staff to explore what we can offer to the community. She pays special focus on efforts that help individuals adjust while in the emergency shelter, as well as those that help them achieve stable housing. Nancy has her PMP, master’s degree in Psychology and MBA, and is currently in school to pursue a Doctorate in Leadership and Organizational Management.

Laura Willemin, LCSW-C

Sr. Director of Clinical and Crisis Services

Laura Willemin oversees all of the clinical and crisis services at Grassroots, including the crisis line, walk-in services, 988 crisis chat and text services, Mobile Crisis Team, substance use disorder program, urgent care mental health services and Outpatient Mental Health Clinic. She joined Grassroots in 2021 having previously served as manager of the Child and Adolescent Mobile Psychiatric Services for the Catholic Charities of the Archdiocese of Washington. She also worked in Prince George’s Child Protective Services, ensuring the safety and wellbeing of children in the community.

Laura’s career has been concentrated in intense, fast-paced, high-acuity, safety-related and high-risk areas of practice. She appreciates the opportunity to support individuals and families during the most difficult or intense circumstances they may experience through the lifespan. She has a bachelor’s and master’s degrees in Social Work and is a licensed clinical social worker (LCSW-C).