Difficult Days, Tragic Losses

Mall wallIt is hard to remember a month in which Howard County has suffered as much as it did this January.  The tragic shooting at The Mall in Columbia and the loss of three young lives was heart breaking.  All of us were affected by the freezing weather, but individuals and families without a home found themselves in desperate circumstances.  Grassroots even lost heat in its offices for two days, and the pipes burst, closing the kitchen and dining room for eight days.

There aren’t many silver linings in such situations, but there was hope to be found in the response to the tragedies and the problems we faced.  As a partner in the Mobile Crisis Team, Grassroots was called upon to provide crisis counseling to Mall shoppers, and later Grassroots crisis counselors talked with store employees who worked closest to the shooting. We are proud of our role in helping those most affected.

The Grassroots Cold Weather Shelter lived up to its name, taking in 16 new guests, including a family of five during January.  A total of 59 people have received at least one night of shelter since opened Nov. 25, thanks to the generosity of our faith communities. Grassroots was also able to put people up in motel rooms during the freezing weather.

As for the problems at Grassroots offices, the lobby was turned into a serving area and community members helped out with meals for the residents.  County government fixed the pipes, and everything eventually returned to normal.

January brought us fear, loss and sorrow, but it also reminded us how much we depend upon one another and how fortunate we are to live in a generous community.

Joe Eldred

Director of Homeless Services

Joe Eldred joined Grassroots in 2023 as director of Homeless Services where he oversees the emergency shelter programs and the Grassroots Day Resource Center. He started his career in homeless services nearly 20 years ago, having previously worked in education, after participating in a homeless count in Seattle. He has held every position in affordable housing from Onsite Property Manager to Director of Housing and Property Management.

Over his years, Joe has run all types of housing offerings including those for individuals experiencing homelessness and substance use issues, seniors, farm workers, and those with disabilities and HIV/AIDS. He has also worked with many different types of funding programs including HUD, PRAC 202, PRAC 811, USDA Rural Housing funds and funding services designed to break the cycle of homelessness like Continuum of Care and the Maryland Homelessness Solutions Program. Joe has had the opportunity to see how housing programs differ throughout the country, working in Seattle, Chicago, Harrisburg, PA and Ventura, CA, among others.

Nancy Campbell

Sr. Director of Operations & Corporate Compliance Officer

Nancy Campbell supervises the operations of Grassroots, including HR, finance, emergency shelter, homeless services, case management and facilities. She has more than 30 years of experience in managing organizations’ operations activities, mostly in the human services field. 

Community support is a passion for Nancy. She feels that mental health and homelessness often co-occur, and her goal is to develop strong strategic plans that meet the needs of Grassroots’ clients. She looks to make a difference by effectively working with our programs and staff to explore what we can offer to the community. She pays special focus on efforts that help individuals adjust while in the emergency shelter, as well as those that help them achieve stable housing. Nancy has her PMP, master’s degree in Psychology and MBA, and is currently in school to pursue a Doctorate in Leadership and Organizational Management.

Laura Willemin, LCSW-C

Sr. Director of Clinical and Crisis Services

Laura Willemin oversees all of the clinical and crisis services at Grassroots, including the crisis line, walk-in services, 988 crisis chat and text services, Mobile Crisis Team, substance use disorder program, urgent care mental health services and Outpatient Mental Health Clinic. She joined Grassroots in 2021 having previously served as manager of the Child and Adolescent Mobile Psychiatric Services for the Catholic Charities of the Archdiocese of Washington. She also worked in Prince George’s Child Protective Services, ensuring the safety and wellbeing of children in the community.

Laura’s career has been concentrated in intense, fast-paced, high-acuity, safety-related and high-risk areas of practice. She appreciates the opportunity to support individuals and families during the most difficult or intense circumstances they may experience through the lifespan. She has a bachelor’s and master’s degrees in Social Work and is a licensed clinical social worker (LCSW-C).