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Grassroots is here when you need it

Free, 24-hour support for behavioral health, crisis and homeless services for individuals and families.

FREE, 24-HOUR WALK-IN SERVICES

Grassroots Crisis Center – 24-hour
8990 Old Annapolis Road, Suite A (Walk-in counseling)
Columbia, MD 21045
(410) 531-6677 (Free, 24-hour crisis line)
988 (Call, chat or text)

The Grassroots Crisis Center includes operations for the crisis line, 988 chat and text program, walk-in counseling, Mobile Crisis Team, substance use disorder screening and crisis stabilization programs, and urgent care for those having an emergency mental health crisis. In addition, the crisis center is home to a 24-hour food and hygiene pantry. Individuals requiring housing assistance should call our crisis line at 410-531-6677 or walk in.

Grassroots Emergency Shelter and Administrative Offices 
6700 Freetown Road
Columbia, MD 21044
(410) 531-6006; info@grassrootscrisis.org 

Grassroots operates Howard County’s emergency shelter. It includes a 33-bed family emergency shelter and an 18-bed individual emergency shelter. Individuals requiring housing assistance should call our crisis line at 410-531-6677 or walk in.

Grassroots Day Resource Center at Leola Dorsey
Monday/Wednesday, 2-6 p.m., Saturday, 10 a.m.-2 p.m.
10390 Guilford Road, Suite A
Jessup, MD 20794
(301) 776-9900

The Day Resource Center at Leola Dorsey provides hot meals, showers, and laundry facilities, as well as a food and clothing pantry and other resource to unsheltered, homeless and in need individuals.

CONTACT US TO LEARN MORE

Please note: This site is not monitored for responses to crisis or emergency communications left on the site. If this is a life-threatening emergency call 911. For urgent issues, contact us directly via our 24-hour crisis line at 410-531-6677 or contact 988 via call, chat or text.

Joe Eldred

Director of Homeless Services

Joe Eldred joined Grassroots in 2023 as director of Homeless Services where he oversees the emergency shelter programs and the Grassroots Day Resource Center. He started his career in homeless services nearly 20 years ago, having previously worked in education, after participating in a homeless count in Seattle. He has held every position in affordable housing from Onsite Property Manager to Director of Housing and Property Management.

Over his years, Joe has run all types of housing offerings including those for individuals experiencing homelessness and substance use issues, seniors, farm workers, and those with disabilities and HIV/AIDS. He has also worked with many different types of funding programs including HUD, PRAC 202, PRAC 811, USDA Rural Housing funds and funding services designed to break the cycle of homelessness like Continuum of Care and the Maryland Homelessness Solutions Program. Joe has had the opportunity to see how housing programs differ throughout the country, working in Seattle, Chicago, Harrisburg, PA and Ventura, CA, among others.

Nancy Campbell

Sr. Director of Operations & Corporate Compliance Officer

Nancy Campbell supervises the operations of Grassroots, including HR, finance, emergency shelter, homeless services, case management and facilities. She has more than 30 years of experience in managing organizations’ operations activities, mostly in the human services field. 

Community support is a passion for Nancy. She feels that mental health and homelessness often co-occur, and her goal is to develop strong strategic plans that meet the needs of Grassroots’ clients. She looks to make a difference by effectively working with our programs and staff to explore what we can offer to the community. She pays special focus on efforts that help individuals adjust while in the emergency shelter, as well as those that help them achieve stable housing. Nancy has her PMP, master’s degree in Psychology and MBA, and is currently in school to pursue a Doctorate in Leadership and Organizational Management.

Laura Willemin, LCSW-C

Sr. Director of Clinical and Crisis Services

Laura Willemin oversees all of the clinical and crisis services at Grassroots, including the crisis line, walk-in services, 988 crisis chat and text services, Mobile Crisis Team, substance use disorder program, urgent care mental health services and Outpatient Mental Health Clinic. She joined Grassroots in 2021 having previously served as manager of the Child and Adolescent Mobile Psychiatric Services for the Catholic Charities of the Archdiocese of Washington. She also worked in Prince George’s Child Protective Services, ensuring the safety and wellbeing of children in the community.

Laura’s career has been concentrated in intense, fast-paced, high-acuity, safety-related and high-risk areas of practice. She appreciates the opportunity to support individuals and families during the most difficult or intense circumstances they may experience through the lifespan. She has a bachelor’s and master’s degrees in Social Work and is a licensed clinical social worker (LCSW-C).